Privacy Policy
Last Updated: January 29, 2026
Romaya Law Corporation (“Romaya Law,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, interact with our advertisements, submit forms, or communicate with us via phone, email, or SMS.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
Our website and landing pages
Facebook, Google, and other advertising lead forms
SMS, phone, and email communications
Client intake and consultation requests
CRM systems used to manage inquiries and clients
Any consultations or legal services provided by Romaya Law Corporation
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
We may collect personal and business information including, but not limited to:
Full name
Phone number
Email address
Business name
Business contact details
Amount of debt or claim information submitted voluntarily
Location within British Columbia
Details related to your legal inquiry or consultation request
Any information you voluntarily provide through forms, emails, or messages
2.2 Information Collected Automatically
When you visit our website or interact with our advertisements, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on pages
Referring URLs
Advertising interaction and conversion data
2.3 Cookies & Tracking Technologies
We use cookies, pixels, tags, and similar technologies to:
Improve website functionality and performance
Analyze website traffic and user behavior
Measure advertising effectiveness
Deliver relevant advertising
You may disable cookies through your browser settings; however, some website features may not function properly.
3. How We Use Your Information
We use collected information for purposes including:
Responding to inquiries and consultation requests
Evaluating whether your matter qualifies for legal services
Scheduling consultations or follow-up communications
Providing legal services and client communications
Sending service-related emails or SMS messages
Improving our website, services, and client experience
Internal analytics and performance monitoring
Compliance with applicable legal and regulatory obligations
Submitting information does not create a solicitor-client relationship unless formally agreed in writing.
4. SMS Communications & Consent
4.1 SMS Opt-In
By submitting your phone number through our website, advertisements, or other opt-in mechanisms, you expressly consent to receive SMS messages from Romaya Law Corporation related to your inquiry or requested services.
SMS communications may include:
Inquiry confirmations
Consultation scheduling messages
Appointment reminders
Follow-ups related to your legal inquiry
Service-related notifications
4.2 Consent Conditions
Consent to receive SMS messages is not a condition of hiring our firm.
We do not send unsolicited marketing text messages.
Message frequency varies but typically ranges from 1–3 messages per interaction.
Message and data rates may apply depending on your mobile carrier.
4.3 Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP, END, CANCEL, or UNSUBSCRIBE
For assistance, reply HELP.
5. Message Frequency Disclosure
Message frequency varies depending on user interaction but generally does not exceed 1–3 messages per inquiry or consultation process.
6. Mobile Information Sharing Policy
Mobile information, including phone numbers collected for SMS communications, will not be shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes.
This information is used strictly for communications initiated by the user regarding legal inquiries or services.
7. How We Share Information
We do not sell or rent personal information.
We may share information only with:
Service providers necessary to operate our business (CRM platforms, scheduling tools, SMS providers, analytics services)
Professional service providers assisting in legal operations where permitted
Legal or regulatory authorities when required by law
All third-party providers are required to safeguard your information and use it only for authorized purposes.
8. Data Security Measures
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against:
Unauthorized access
Disclosure
Alteration
Misuse or destruction
While we strive to protect your information, no internet transmission method can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only as long as necessary to:
Respond to inquiries or provide legal services
Comply with legal, ethical, or regulatory obligations
Maintain required legal records
Resolve disputes and enforce agreements
10. User Rights & Choices
Subject to applicable Canadian privacy laws, you may:
Request access to your personal information
Request correction of inaccurate data
Request deletion where legally permitted
Withdraw consent for SMS or email communications
Request information about how your data is used
To exercise these rights, contact us using the details below.
11. Third-Party Links
Our website may contain links to external websites. Romaya Law Corporation is not responsible for the privacy practices or content of third-party websites. We encourage reviewing their privacy policies separately.
12. Children’s Privacy
Our services are intended for business owners and individuals aged 18 or older. We do not knowingly collect personal information from individuals under 18 years of age.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
14. Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Romaya Law Corporation
Email: [email protected]
Phone: 604-715-7777
Serving: British Columbia, Canada